We answer your questions
Find answers to frequently asked questions about our features and services, as well as the information you may need to enjoy your stay at Mercer House Bòria BCN.
The hotel
What is Mercer House Bòria BCN?
Located in Barcelona’s picturesque Born district, Mercer House Bòria BCN is a design hotel housed in a fully renovated and equipped 18th-century building.
How many rooms does the hotel have?
Mercer House Bòria BCN features 11 rooms and suites across 5 categories: Superior, Junior Suite, Loft, Suite, and Grand Suite, accommodating up to 5 guests.
What facilities does the hotel offer?
The hotel features a breakfast lounge, elevator, rooftop terrace equipped with outdoor furniture, and nearby parking facilities.
Does Mercer House Bòria BCN allow dogs?
Mercer House Bòria BCN does not allow pets. Only guide dogs are permitted on the premises.
Can I smoke in the hotel?
Mercer House Bòria BCN is a non-smoking property. Smoking is prohibited in guest rooms and other indoor hotel areas. Smoking is permitted on the rooftop terrace, which is open from 9.00 to 23.00h.
Can I use the rooftop terrace?
Mercer House Bòria BCN offers a peaceful rooftop terrace with outdoor furniture (tables, chairs, and sun loungers) and views over the city rooftops, available for guests. The terrace is open from 9.00 to 23.00h.
Rooms
Are the rooms air-conditioned?
All rooms at Mercer House Bòria BCN are equipped with both heating and air conditioning.
Are the hotel rooms soundproofed?
All room windows at Mercer House Bòria BCN are soundproofed to ensure a restful stay for our guests.
Is Wi-Fi available in the rooms?
Mercer House Bòria BCN offers complimentary Wi-Fi in all rooms and public areas, allowing guests to stay connected throughout their stay.
Is there a safe in the rooms?
All rooms at Mercer House Bòria BCN are equipped with a complimentary safe for guests' peace of mind.
Is there a minibar in the rooms?
Mercer House Bòria BCN offers a minibar service in all rooms at an additional cost. Prices can be consulted through the minibar menu on your TV.
Is there a hairdryer in the rooms?
All rooms at Mercer House Bòria BCN are equipped with a hairdryer and a makeup mirror.
Are toiletries provided in the rooms?
Mercer House Bòria BCN provides complimentary toiletries for guests' comfort.
Is there a coffee machine in the rooms?
Loft, Junior Suite, Suite, and Grand Suite rooms feature a Nespresso coffee machine with complimentary coffee capsules.
What other amenities are available in the rooms?
Loft, Junior Suite, Suite, and Grand Suite rooms include a refrigerator, microwave, and basic kitchenware. All rooms feature a balcony or large windows, and some of them have a desk area.
Is there a bathtub in the rooms?
All rooms at Mercer House Bòria BCN are equipped with a shower only.
Is an iron available?
Mercer House Bòria BCN provides both an iron and ironing board upon request.
How many guests can stay in a room at Mercer House Bòria BCN?
Our Junior Suites can accommodate up to 3 guests. Our Loft, Suite, and Grand Suite categories can accommodate up to 5 guests, making them ideal for family stays in central Barcelona.
What additional amenities are available upon request?
For your maximum comfort, Mercer House Bòria BCN provides shower gel, shampoo, and body lotion.
What in-room facilities are available?
Rooms at Mercer House Bòria BCN are equipped with Smart TV, HD digital terrestrial television with international channels, daily digital national and international newspapers and magazines (via the PressReader App), and a direct-dial telephone (except in Superior rooms).
Services
What services does the hotel Reception offer?
During your stay, we provide a personalized real-time communication channel with our guests. You may request assistance with restaurant reservations, shows, and attraction tickets via WhatsApp: +34 651 017 653.
Do you offer laundry service?
Mercer House Bòria BCN offers dry-cleaning and ironing services upon request, ensuring your garments are ready whenever needed.
Food & Beverage
Do you offer breakfast service?
Breakfast is served daily from 8.00 to 10.00h. It consists of a Mediterranean cold buffet with both savory and sweet options, served on the ground floor of the hotel.
Children & Families
Can I stay with children?
At Mercer House Bòria BCN, children up to 3 years old stay free of charge when using existing beds. Extra beds are available for an additional daily charge (+15% of the base rate per person), which will be added to the final cost of the stay. Extra beds are available upon request and subject to availability in the Junior Suite, Loft, Suite, and Grand Suite categories (maximum one extra bed per apartment). For more information or to make a reservation, please contact our team: info@boriabcn.com | Tel. +34 93 295 58 93.
Are baby cots available?
Mercer House Bòria BCN offers complimentary baby cots for children up to 2 years old. Cots are available upon request and subject to availability.
Reservations & Guest Information
What are the check-in and check-out times?
Check-in begins at 15.00h. Check-out is at 11.00h. Late check-out requests must be arranged with Reception and are subject to an additional charge.
What documents do I need for check-in?
A passport and a credit card are required for check-in at Mercer House Bòria BCN. If no credit card is available at check-in, a cash deposit equivalent to the first night's stay will be required as a security deposit. This amount will be refunded at check-out after deducting any additional charges incurred (such as minibar consumption).
What is the cancellation policy?
The cancellation policy depends on the rate booked.
Can I modify my reservation?
Reservation modifications depend on the rate booked.
Do room rates include VAT?
Room rates include 10% VAT.
Are any surcharges applied?
Special conditions and supplements may apply to reservations of more than 3 rooms.
How can I make a reservation?
To book your stay, visit our website or contact our team, who will be delighted to assist you: info@boriabcn.com | Tel. +34 93 295 58 93.
How can I confirm that my reservation has been received?
The hotel will send you a confirmation email once your reservation has been processed.
Can I store my luggage at the hotel?
Mercer House Bòria BCN offers luggage storage service for hotel guests.
What are the Reception opening hours?
Mercer House Bòria BCN provides a 24-hour Reception service.
Will my credit card be pre-authorized?
Once your reservation has been confirmed, we will validate your credit card by pre-authorizing the amount of the first night's stay. This amount is released shortly afterward. This procedure is necessary to verify the validity of the credit card provided as a guarantee. Payment for reservations made through our website under rates that do not require prepayment is always completed upon check-in. For reservations made through other channels, policies may differ and should be checked at the time of booking.
Do you offer special packages or promotions?
Mercer House Bòria BCN offers special promotions through the hotel's website.
Location, Transportation & Parking
Is parking available at Mercer House Bòria BCN?
Mercer House Bòria BCN does not have its own parking facilities but has negotiated overnight rates at a nearby parking garage.
How far is Mercer House Bòria BCN from train and bus stations?
Mercer House Bòria BCN is located 5 km from Barcelona Sants High-Speed Train Station (AVE). The nearest metro station is Jaume I (Yellow Line L4).
How far is Mercer House Bòria BCN from the nearest airport?
Mercer House Bòria BCN is located 14km from Barcelona-El Prat Airport. The hotel Reception can assist with taxi bookings, car rentals, airport transfers, restaurant reservations, tourist attractions, and show tickets.
How close is Mercer House Bòria BCN to the city center? What attractions are nearby?
Mercer House Bòria BCN enjoys an excellent location in Barcelona’s Born district, with easy access to public transportation and close proximity to several landmarks, including Santa Maria del Mar Basilica, the Picasso Museum, Palau de la Música Catalana, and Barcelona Cathedral.
Can I take a taxi directly to the hotel entrance?
The hotel is located in the heart of the historic district, within a pedestrianized area with restricted vehicle access. Only official taxis are authorized to enter. Ride-hailing vehicles (Uber, Cabify, Bolt) are not permitted to circulate or pick up/drop off passengers directly at the hotel entrance.
Contact
How can I contact the hotel?
Mercer House Bòria BCN is located at Carrer de la Bòria 24-26, 08003 Barcelona, Spain. You may contact us by phone at +34 93 295 58 93 or by email at info@boriabcn.com. Before, during, and after your stay, you can also reach us 24 hours a day through our personalized real-time WhatsApp service at +34 651 017 653.